This document was last updated on October 30, 2022.
Introduction
Broad Reach Consulting Group (“BRCG” and “we,” “us,” “our”) is strongly committed to protecting personal data. This privacy statement describes why and how we collect, use and share personal information collected from individuals themselves or from other third parties, and provides information about individuals’ rights with respect to their personal information. We may use personal information provided to us for any of the purposes described in the relevant section of this privacy statement or as otherwise stated at the point of collection.
Our goal is to process personal information as necessary for our legitimate business purposes in a transparent manner. If you have any questions regarding our privacy practices, please contact us as set forth in the Contact Us section below.
BRCG refers to Broad Reach Consulting Group in the United States that: (1) is involved in providing or receiving services or products; (2) sends you communications; (3) posted a position for which you are applying; or (4) you have a role or relationship with, including through the use of and access to our websites and applications.
Users of our websites and applications
This section describes our privacy practices with respect to https://www.broadreachcg.com and other affiliate websites, applications and online services that link to this privacy statement (together referred to as the “Site”).
We may provide a separate privacy statement in connection with certain websites and applications that we offer, and where we do so, such privacy statement will apply to our collection and use of personal information collected through such websites and applications.
Information collection
When you access or otherwise use our Site, we will collect information about you and how you interact with our Site. We may collect information about you through: (1) information you provide; (2) automatic tracking technologies; and (3) third parties.
Information you provide
When you access our Site, you may choose to provide information about yourself such as your name, address, email address, telephone number, job title, and company name. By way of example, you may choose to provide your information in the following circumstances:
- Subscription or ordering newsletters and/or publications;
- Participation in “join our mailing list” initiatives;
- Participation in bulletin boards, discussion, or message forums;
- Entering quick surveys, quizzes or benchmarking surveys;
- Registration for events and conferences;
- Registration for premium online services;
- Contacting us for further information;
- Visiting our Site while logged into a social media platform.
Automatically collected information
We may use online identification technologies, such as cookies, web beacons, or pixels on some pages of our Site (“Tracking Technologies”). The information we collect using these technologies includes IP address, browser type and language, access time, and referring website. Cookies are small text files placed on your hard drive that assist us in providing a more customized website experience. For example, a cookie can be used to store registration information in an area of the website so that a user does not need to re-enter it on subsequent visits to that area. BRCG may use Tracking Technologies from marketing partners on our Site, third party sites, and social media platforms. These Tracking Technologies help to measure the efficacy of our marketing and awareness campaigns and to understand how visitors navigate to our Site from a BRCG ad. We use these technologies to compile aggregated statistics about visitors who interact with BRCG online content, to gauge the effectiveness of our ads and to better provide more pertinent information to our visitors.
Third-party analytics
BRCG also uses website analytics providers which may set cookies in your browser. Site activity information collected by these analytics providers may be combined with personal information held by BRCG.
To properly manage our Site, we also log anonymous information on our operational systems and identify categories of visitors by items such as domains and browser types. These statistics are reported in the aggregate to our webmasters. This is to improve the web experience of our Site’s visitors and to provide us with an effective information resource.
When we send you emails, we may use technologies to determine whether the email has been opened and whether the links contained within the message have been clicked on. We may combine information collected through these means with other information we maintain about you in order to measure interest in our specific offerings and email
campaigns, improve our offerings to specific target audiences, and tailor our interactions with you.
Information use
We use the information we collect as described above for various purposes depending on the context in which we collected the information. For example, it may be necessary for us to process your information in order to process a transaction or provide a service you have requested or otherwise in accordance with a contract between us, or we may
process your information in accordance with your prior consent (where you have provided such consent).
We also use the information we collect for the following business purposes:
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Operating and improving the Site;
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Fulfilling your orders and requests;
Managing your registration preferences;
Customizing the Site for you;
Understanding how the Site is being used;
Exploring ways to develop and grow our business;
Maintaining and improving the safety and security of the Site;
Preventing and enhancing protection against fraud, spam, harassment, intellectual property infringement, crime and security risks;
Sending you renewal notifications and/or service notifications;
Conducting customer satisfaction surveys;
Improving our products and services;
Running our operations;
Complying with law and legal obligations;
Responding to your inquiries; and
Sending communications about BRCG products, services, and events.
Information retention
We will retain the personal information collected by us through the Site for as long as is necessary for the purpose(s) for which it was collected as set out in this privacy statement, provided that personal information may be held for longer periods where extended retention periods are required by law, regulation, or professional standards, and in order to establish, exercise or defend our legal rights.
Information sharing
We may share personal information with third parties as described in the Information disclosure section below. In addition, our business contacts are visible to and may be used by other BRCG affiliate firms to learn more about a contact, client or opportunity they have an interest in.
Third party sites
Our Site may link to other websites which do not operate under BRCG’s privacy practices. When you link to other websites, BRCG’s privacy practices no longer apply. We encourage you to review each site’s privacy policy before disclosing any personal information.
Children
BRCG understands the importance of protecting children’s privacy, especially in an online environment. The Site is not intentionally designed for or directed at children under the age of 13 years. It is BRCG’s policy never to knowingly collect or maintain personal information about children under the age of 13.
Security
BRCG has implemented generally accepted standards of technology and operational security designed to protect personal information from loss, misuse, alteration or destruction. Only authorized BRCG personnel and partner third parties are provided access to personal information and these employees and third parties have agreed to
maintain the confidentiality of this information. Please note that in the unlikely event that we might need to contact you about a matter involving your personal information, we may email you about the matter.
Cross-border transfer
We work with global organizations and in common with other professional service providers, we use third parties that may be located in other countries to help us run our business. As a result, personal information may be transferred outside the countries where we, our partners and our clients are located. This includes transfers to countries outside the European Economic Area (“EEA”) and to countries that may not have laws that provide the same degree of protection for personal information as your home country. In accordance with applicable legal requirements, we take appropriate measures to facilitate adequate protection for any information so transferred.
Where we transfer personal information outside of the EEA to a country or framework not determined by the European Commission as providing an adequate level of protection for personal information, the transfers will be under an agreement which covers European Union requirements for such transfers, such as standard contractual clauses.
Information disclosure
We will only share personal information with others for a business purpose and when we are legally permitted or required to do so. When we share information with others, we put contractual arrangements and security mechanisms in place as appropriate to protect the information and to comply with our information protection, confidentiality
and security standards.
In addition to any information sharing practices described in the relevant section under our processing activities, we share personal information with the following categories of recipients:
- Other BRCG affiliate firms and partners
We may share personal information with other BRCG affiliate firms and/or partners where necessary for administrative purposes and to provide professional services to our clients.
- Third party organizations
Third party organizations that provide applications/functionality, data processing or IT services to us. We use third parties to support us in providing our services and to help provide, run and manage our internal IT systems — for example, providers of information technology, cloud-based software-as-a-service providers, identity management,
website hosting and management, data analysis, data back-up, security and storage services. The servers powering and facilitating that cloud infrastructure may be located in data centers around the world, and personal information may be stored in any one of them.
- Auditors, professional advisors and insurers.
We engage auditors and other professional advisors, for example, law firms, as necessary to establish, exercise or defend our legal rights and obtain advice in connection with the running of our business. Personal information may be shared with these auditors and other advisors as necessary in connection with the products and services they have been engaged to provide. We also have a number of business insurance policies in place, and we may need to share personal information with the insurer, for example, in the event of a claim.
- Law enforcement or other government and regulatory agencies or to other third parties as required by, and in accordance with, applicable law or regulation.
Occasionally, we may receive requests from third parties with authority to obtain disclosure of personal information, such as to check that we are complying with applicable law and regulation, to investigate an alleged crime, to establish, exercise or defend legal rights. We will only fulfill requests for personal information where we are permitted to do so in accordance with applicable law or regulation.
- Third party organizations in connection with a corporate transaction
We may disclose your information to a third party as necessary in connection with a corporate reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or capital.
European Economic Area Privacy Rights
If you are an individual located in the European Economic Area, in certain circumstances under applicable law (specifically in connection with certain services that we provide), you may have the right to access or obtain a copy of your personal information, to rectify your personal information, to have your personal information deleted,
to restrict the processing of your personal information, to object to the processing of your personal information, to data portability, and to withdraw your consent for processing (where processing is based on your consent). Please note that if you withdraw your consent, we may not be able to provide you the services for which it was necessary to process your information based on your consent.
To submit a request relating to any of these rights, please use our general contact us form. We will respond to your request within a reasonable timeframe in accordance with applicable law.
We hope that you won’t ever need to, but if you do want to complain about our use of personal information, please send us a message with the details of your complaint by completing our general contact form.
Should you wish to unsubscribe from our mailing list or any registrations, we will provide instructions in the appropriate area of the Site or in communications to you.
Managing cookies
If you are concerned about cookies, most browsers permit individuals to decline cookies. In most cases, you may refuse or delete one or more cookies and still access our Site, but Site functionality may be impaired. After you finish browsing our websites, you may delete Site cookies from your system if you wish.
Do not track
Do Not Track (“DNT”) is a privacy preference that you can set in your web browser to send a message to the website operator requesting not to be tracked. Currently, we do not respond to these DNT signals.
Changes to this privacy statement
BRCG may update this privacy statement at any time by publishing an updated version here. You can access the most current version of this privacy statement at any time on this site.
Contact us
If you have questions about this privacy statement or about our privacy practices, please contact us by completing our general contact form.